Look Ready. Feel Ready.
Professional grooming essentials shaped by real barbershop experience.
Start With the Essentials
Four everyday essentials for your beard, face, and hair.
Shop by Need
Explore Hair & Scalp, Beard Care, and Skincare essentials organized around your daily routine.
- Hair & Scalp Care
- Beard Care
- Skincare
Shop Grooming Routines
Three complete routines for beard and hair care.
Beard Care Routine
$121.46
$134.96
Hair Growth Routine
$184.46
$204.95
Est. 2022 — Central Falls, RI
Born in the Barbershop.
Built for your daily ritual. Hair, beard and skincare essentials selected through real barbershop experience.
Ingredient Integrity
Inside Every Formula
Niacinamide, argan oil and kale extract—selected for specific roles in everyday care.
Processing: 5–9 business days. Delivery time varies by destination.
Professional Standard
Real Barbershop Perspective.
Products organized around the grooming needs we see every day.
The GR PRO CARE Standard
Real barbershop perspective. Clear product information. Routines made for everyday use.
Ingredients With Purpose
Every formula is selected for what it actually does — no unnecessary additives. Formulas selected for skin, hair, and beard.
Chosen at the Barbershop
These products passed the real-world test first — used and approved in an actual barbershop before being offered to you.
Built for Everyday Use
Simple routines that fit your morning. No complicated steps — just a consistent routine that works day after day.
Targeted Skincare
Made in North America · Sulfate-Free · Hyaluronic Acid + Aloe Vera + Cucumber Description A gentle, hydrating facial cleanser that removes impurities without disrupting the...
Description A lightweight hydrating serum formulated to help replenish moisture, support the skin barrier, and keep skin feeling soft and comfortable throughout the day. Powered...
A face moisturizer for a straightforward daily care routine. Product Details Net 4 fl. oz. / 120 mL How to Use Use a dollop and apply to skin before bedtime. For daytime hydrati...
Finish Your Skincare Routine
Complementary essentials for a simple daily ritual.
Mint Exfoliating Facial Polish is a 120 mL facial polish. Its listed formula includes cellulose, squalane, aloe vera, green tea, safflower seed oil, and menthol.Directions: Apply a small amount to...
SHIPPING POLICY
Effective Date: February 28, 2026 Last Updated: November 8, 2026
At GR BARBERSHOP LLC, we are committed to delivering premium grooming products with professional-grade precision. Please review our shipping policy carefully before placing your order.
SHIPPING DESTINATIONS
Our currently enabled shipping destinations are the United States, Canada, the United Kingdom, France, Germany, the Netherlands, Sweden, Switzerland, and Australia. Product orders are delivered by shipping only; we do not offer in-store product sales or local pickup at GR Barbershop. Product availability and shipping options depend on your delivery address and the items in your cart. If checkout does not offer shipping for your order, we cannot deliver that order to that address. Product-specific restrictions apply. Some items cannot be delivered to Germany, Switzerland or the United Kingdom, or to Alaska, Hawaii or U.S. military addresses. If an unavailable item is in your cart, shipping will not be offered for that address. Remove that item to see shipping options for eligible products.
IMPORTANT: If your country is not available at checkout, we are unable to ship to your location at this time. We are continuously working to expand our shipping capabilities.
PROCESSING & DELIVERY TIMES
PROCESSING TIME: Orders are processed within 5-9 business days before shipment. This time is required for quality control, product preparation, and fulfillment coordination with our premium suppliers.
DELIVERY TIMES (after processing): • Domestic (United States): 2-5 business days • North America (Canada): 5-14 business days • Europe: 5-14 business days • Australia: 7-22 business days
TOTAL DELIVERY TIME = Processing Time (5-9 days) + Shipping Time
Example: A domestic order may take 7-14 days total (5-9 days processing + 2-5 days shipping). Example: An international order may take 12-31 days total (5-9 days processing + 7-22 days shipping).
IMPORTANT: Delivery times are estimates only and NOT guaranteed. Delays may occur due to customs clearance, carrier delays, weather conditions, high-volume periods, or other factors beyond our control. GR BARBERSHOP LLC is not responsible for delivery delays caused by third parties, shipping carriers, or customs authorities.
SHIPPING RATES
Shipping charges are shown at checkout and depend on your destination and the products in your cart.
Orders containing products from different fulfillment partners may ship separately. Their shipping charges are combined at checkout.
Only the delivery methods displayed at checkout are available for your order.
INTERNATIONAL SHIPPING - CRITICAL INFORMATION
CUSTOMS, DUTIES & TAXES
ALL INTERNATIONAL ORDERS ARE SHIPPED DELIVERED DUTY UNPAID (DDU). This means:
✓ YOU (the customer) are SOLELY RESPONSIBLE for paying all customs duties, import taxes, VAT, brokerage fees, and any other charges imposed by your country's customs authority upon delivery.
✓ These fees are NOT INCLUDED in your order total, product price, or shipping cost displayed at checkout.
✓ Fees vary significantly by country, product type, and declared value. They are determined exclusively by your local customs authority.
✓ GR BARBERSHOP LLC has NO CONTROL over these fees, cannot predict the exact amount, and cannot pay them on your behalf.
✓ Failure to pay customs fees will result in your package being returned, refused, or destroyed by customs. See "Customs Rejections" below.
ESTIMATE YOUR DUTIES & TAXES: Use this calculator before ordering:
United Kingdom Orders
Shipments to the UK may be subject to customs duties, import taxes, and VAT upon arrival. You are responsible for any applicable fees determined by UK customs authorities. For questions about import requirements, we recommend contacting your local customs office or the carrier before placing your order.
CUSTOMS REJECTIONS - NO REFUND POLICY
CRITICAL: If your international order is rejected, refused, seized, destroyed, or returned by customs authorities for ANY reason, including but not limited to: • Unpaid or refused customs duties/taxes • Restricted or prohibited products in your country • Incomplete, incorrect, or missing customs documentation • Refusal to accept delivery • Customs inspection holds • Import permit requirements not met
Shipping costs are non-refundable. Product refunds (if applicable) will only be processed once the package is physically returned to our facility, and will be subject to: • Deduction of all shipping costs (original + return) • Deduction of any customs fees incurred by GR BARBERSHOP LLC
YOU ARE RESPONSIBLE FOR: • Researching and understanding your country's import laws and restrictions • Ensuring all products can be legally imported to your country • Providing complete and accurate customs information • Paying all required duties, taxes, and fees promptly • Understanding your country's prohibited and restricted items list • Obtaining any required import permits or licenses
GR BARBERSHOP LLC IS NOT RESPONSIBLE FOR: • Orders rejected, delayed, seized, or destroyed by customs • Your country's import restrictions, regulations, or prohibited items • Incorrect or incomplete customs documentation provided by you • Refusal to pay customs fees or accept delivery • Customs inspection delays or holds • Changes in customs regulations or duty rates
ORDER TRACKING
Once your order ships, you will receive a shipping confirmation email with a tracking number. Please allow 24-48 hours for tracking information to become active and update.
TRACKING ISSUES: If tracking shows no movement for 10+ business days (domestic) or 15+ business days (international), contact us at hello@grbarbershop.com. We will investigate with our shipping partners. However, we cannot guarantee resolution of carrier or customs delays.
LOST OR DAMAGED SHIPMENTS
LOST PACKAGES
If your tracking shows "delivered" but you did not receive your package:
- Check with neighbors, building management, mailroom, or household members
- Verify the shipping address on your order confirmation email
- Check all possible delivery locations (front door, back door, garage, mailbox)
- Wait 48 hours (carriers sometimes mark packages as "delivered" prematurely)
- Contact us at hello@grbarbershop.com within 7 days of the "delivered" date
IMPORTANT: We are NOT responsible for packages marked as "delivered" by the shipping carrier. Once a carrier confirms delivery, the package is considered received. Claims for lost packages must be filed within 7 days of the "delivered" date. After 7 days, no claims will be accepted.
STOLEN PACKAGES: GR BARBERSHOP LLC is not responsible for packages stolen after delivery. We recommend using a secure delivery location or requiring a signature for high-value orders.
DAMAGED PACKAGES
If your package arrives visibly damaged:
- Do not discard the packaging or shipping materials
- Take clear photos of the damaged box, shipping label, and products
- Contact us at hello@grbarbershop.com within 5 days of delivery
- Provide your order number, photos, and description of damage
- We will work with you to file a claim and resolve the issue
Damage claims must be reported within 5 days of delivery. Claims reported after 5 days will not be accepted.
INCORRECT OR INCOMPLETE ADDRESS
YOU ARE SOLELY RESPONSIBLE for providing a correct, complete, and deliverable shipping address at checkout.
If you provide an incorrect, incomplete, or undeliverable address: • We are NOT RESPONSIBLE for lost, returned, or undelivered packages • You will be charged the full cost of re-shipping to the correct address • No refunds will be issued for packages returned due to address errors
ADDRESS CHANGES: Must be requested within 24 hours of placing your order by emailing hello@grbarbershop.com. Once your order enters processing (typically within 24-48 hours), addresses CANNOT be changed.
VERIFY YOUR ADDRESS: Double-check your shipping address before completing checkout. Ensure it includes: • Full name • Complete street address • Apartment/unit number (if applicable) • City, State/Province, ZIP/Postal Code • Country • Phone number
REFUSED DELIVERIES
If you refuse delivery of your order for any reason, please note that free return shipping applies only to products that are completely sealed, unused, and in their original packaging. If the refused delivery meets these conditions, contact us at hello@grbarbershop.com to arrange the return. All original outbound shipping costs are non-refundable. For international orders, customs fees and duties are also non-refundable and will be deducted from your refund.
UNDELIVERABLE PACKAGES
If a package is returned to us as undeliverable due to: • Incorrect or incomplete address provided by you • Refusal to pay customs fees or duties • Multiple failed delivery attempts (customer unavailable) • Refusal of delivery by customer • Unclaimed package at carrier facility • Invalid or non-existent address
Shipping costs are non-refundable. Product refunds will only be issued once the package is physically returned to our facility and inspected, minus all shipping costs and any fees incurred by GR BARBERSHOP LLC. Processing time for returned package refunds: 10-15 business days after receipt.
SHIPPING RESTRICTIONS
Certain locations may have shipping restrictions based on carrier availability, customs regulations, or other factors. If your location is not available at checkout, we are unable to ship to your address at this time.
We cannot ship to: • P.O. Boxes (for certain products requiring signature) • Freight forwarders or package forwarding services
Orders placed to restricted locations will be automatically canceled and fully refunded.
CARRIER INFORMATION
We partner with trusted carriers including: • USPS (United States Postal Service) • FedEx • UPS • DHL • Regional carriers as needed
Carrier selection is determined by destination, package size, and delivery speed. You cannot request a specific carrier.
FORCE MAJEURE
GR BARBERSHOP LLC is not liable for delays, failures, or inability to perform delivery obligations caused by events beyond our reasonable control, including but not limited to: • Natural disasters (hurricanes, earthquakes, floods, fires) • Pandemics, epidemics, or public health emergencies • Government actions, regulations, or restrictions • Labor strikes or disputes • Carrier delays, disruptions, or service failures • Customs delays, inspections, or holds • War, terrorism, or civil unrest • Severe weather conditions • Transportation disruptions • Any other force majeure events
In such cases, delivery times may be extended indefinitely, and we are not responsible for any resulting damages or losses.
LIMITATION OF LIABILITY
Our maximum liability for any shipping-related claim, loss, damage, or delay is strictly limited to the purchase price of the product(s) in your order (excluding shipping costs, taxes, and fees).
We are not liable for: • Consequential damages • Indirect damages • Incidental damages • Lost profits or business opportunities • Emotional distress • Punitive damages • Any damages exceeding the product purchase price
PRODUCT-SPECIFIC SHIPPING NOTES
SUPPLEMENTS & SERUMS: Temperature-sensitive products are shipped with appropriate packaging. However, we are not responsible for product degradation due to extreme weather conditions during transit or delivery delays.
SKINCARE & COSMETICS: Products containing liquids or aerosols may be subject to additional shipping restrictions or carrier requirements.
CONTACT US
For shipping questions, tracking issues, or concerns:
Email: hello@grbarbershop.com Address: GR BARBERSHOP LLC, 437 Dexter Street, Central Falls, RI 02863, United States
Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM EST Response Time: We respond to all inquiries within 24-48 business hours
For urgent shipping issues, please email with "URGENT SHIPPING" in the subject line.
POLICY UPDATES
We reserve the right to update, modify, or change this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our website and placement of orders after changes constitutes acceptance of the updated policy.
Last Updated: November 8, 2026
ACCEPTANCE OF TERMS
BY PLACING AN ORDER WITH GR BARBERSHOP LLC, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS SHIPPING POLICY IN ITS ENTIRETY.
You specifically acknowledge and agree that: • You understand international orders are shipped DDU (Delivered Duty Unpaid) • You are responsible for all customs duties, taxes, and fees • Shipping times are estimates and not guaranteed • You have provided a correct and complete shipping address • You understand our limitation of liability
If you do not agree to these terms, please do not place an order.
© 2026 GR BARBERSHOP LLC. All rights reserved.
Description A nourishing face cleanser with kale, carrot, lemon, and chamomile proteins that gently lift away dirt and excess oil. Enriched with aloe vera, green tea, and chamomile extracts, it...
SHIPPING POLICY
Effective Date: February 28, 2026 Last Updated: November 8, 2026
At GR BARBERSHOP LLC, we are committed to delivering premium grooming products with professional-grade precision. Please review our shipping policy carefully before placing your order.
SHIPPING DESTINATIONS
Our currently enabled shipping destinations are the United States, Canada, the United Kingdom, France, Germany, the Netherlands, Sweden, Switzerland, and Australia. Product orders are delivered by shipping only; we do not offer in-store product sales or local pickup at GR Barbershop. Product availability and shipping options depend on your delivery address and the items in your cart. If checkout does not offer shipping for your order, we cannot deliver that order to that address. Product-specific restrictions apply. Some items cannot be delivered to Germany, Switzerland or the United Kingdom, or to Alaska, Hawaii or U.S. military addresses. If an unavailable item is in your cart, shipping will not be offered for that address. Remove that item to see shipping options for eligible products.
IMPORTANT: If your country is not available at checkout, we are unable to ship to your location at this time. We are continuously working to expand our shipping capabilities.
PROCESSING & DELIVERY TIMES
PROCESSING TIME: Orders are processed within 5-9 business days before shipment. This time is required for quality control, product preparation, and fulfillment coordination with our premium suppliers.
DELIVERY TIMES (after processing): • Domestic (United States): 2-5 business days • North America (Canada): 5-14 business days • Europe: 5-14 business days • Australia: 7-22 business days
TOTAL DELIVERY TIME = Processing Time (5-9 days) + Shipping Time
Example: A domestic order may take 7-14 days total (5-9 days processing + 2-5 days shipping). Example: An international order may take 12-31 days total (5-9 days processing + 7-22 days shipping).
IMPORTANT: Delivery times are estimates only and NOT guaranteed. Delays may occur due to customs clearance, carrier delays, weather conditions, high-volume periods, or other factors beyond our control. GR BARBERSHOP LLC is not responsible for delivery delays caused by third parties, shipping carriers, or customs authorities.
SHIPPING RATES
Shipping charges are shown at checkout and depend on your destination and the products in your cart.
Orders containing products from different fulfillment partners may ship separately. Their shipping charges are combined at checkout.
Only the delivery methods displayed at checkout are available for your order.
INTERNATIONAL SHIPPING - CRITICAL INFORMATION
CUSTOMS, DUTIES & TAXES
ALL INTERNATIONAL ORDERS ARE SHIPPED DELIVERED DUTY UNPAID (DDU). This means:
✓ YOU (the customer) are SOLELY RESPONSIBLE for paying all customs duties, import taxes, VAT, brokerage fees, and any other charges imposed by your country's customs authority upon delivery.
✓ These fees are NOT INCLUDED in your order total, product price, or shipping cost displayed at checkout.
✓ Fees vary significantly by country, product type, and declared value. They are determined exclusively by your local customs authority.
✓ GR BARBERSHOP LLC has NO CONTROL over these fees, cannot predict the exact amount, and cannot pay them on your behalf.
✓ Failure to pay customs fees will result in your package being returned, refused, or destroyed by customs. See "Customs Rejections" below.
ESTIMATE YOUR DUTIES & TAXES: Use this calculator before ordering:
United Kingdom Orders
Shipments to the UK may be subject to customs duties, import taxes, and VAT upon arrival. You are responsible for any applicable fees determined by UK customs authorities. For questions about import requirements, we recommend contacting your local customs office or the carrier before placing your order.
CUSTOMS REJECTIONS - NO REFUND POLICY
CRITICAL: If your international order is rejected, refused, seized, destroyed, or returned by customs authorities for ANY reason, including but not limited to: • Unpaid or refused customs duties/taxes • Restricted or prohibited products in your country • Incomplete, incorrect, or missing customs documentation • Refusal to accept delivery • Customs inspection holds • Import permit requirements not met
Shipping costs are non-refundable. Product refunds (if applicable) will only be processed once the package is physically returned to our facility, and will be subject to: • Deduction of all shipping costs (original + return) • Deduction of any customs fees incurred by GR BARBERSHOP LLC
YOU ARE RESPONSIBLE FOR: • Researching and understanding your country's import laws and restrictions • Ensuring all products can be legally imported to your country • Providing complete and accurate customs information • Paying all required duties, taxes, and fees promptly • Understanding your country's prohibited and restricted items list • Obtaining any required import permits or licenses
GR BARBERSHOP LLC IS NOT RESPONSIBLE FOR: • Orders rejected, delayed, seized, or destroyed by customs • Your country's import restrictions, regulations, or prohibited items • Incorrect or incomplete customs documentation provided by you • Refusal to pay customs fees or accept delivery • Customs inspection delays or holds • Changes in customs regulations or duty rates
ORDER TRACKING
Once your order ships, you will receive a shipping confirmation email with a tracking number. Please allow 24-48 hours for tracking information to become active and update.
TRACKING ISSUES: If tracking shows no movement for 10+ business days (domestic) or 15+ business days (international), contact us at hello@grbarbershop.com. We will investigate with our shipping partners. However, we cannot guarantee resolution of carrier or customs delays.
LOST OR DAMAGED SHIPMENTS
LOST PACKAGES
If your tracking shows "delivered" but you did not receive your package:
- Check with neighbors, building management, mailroom, or household members
- Verify the shipping address on your order confirmation email
- Check all possible delivery locations (front door, back door, garage, mailbox)
- Wait 48 hours (carriers sometimes mark packages as "delivered" prematurely)
- Contact us at hello@grbarbershop.com within 7 days of the "delivered" date
IMPORTANT: We are NOT responsible for packages marked as "delivered" by the shipping carrier. Once a carrier confirms delivery, the package is considered received. Claims for lost packages must be filed within 7 days of the "delivered" date. After 7 days, no claims will be accepted.
STOLEN PACKAGES: GR BARBERSHOP LLC is not responsible for packages stolen after delivery. We recommend using a secure delivery location or requiring a signature for high-value orders.
DAMAGED PACKAGES
If your package arrives visibly damaged:
- Do not discard the packaging or shipping materials
- Take clear photos of the damaged box, shipping label, and products
- Contact us at hello@grbarbershop.com within 5 days of delivery
- Provide your order number, photos, and description of damage
- We will work with you to file a claim and resolve the issue
Damage claims must be reported within 5 days of delivery. Claims reported after 5 days will not be accepted.
INCORRECT OR INCOMPLETE ADDRESS
YOU ARE SOLELY RESPONSIBLE for providing a correct, complete, and deliverable shipping address at checkout.
If you provide an incorrect, incomplete, or undeliverable address: • We are NOT RESPONSIBLE for lost, returned, or undelivered packages • You will be charged the full cost of re-shipping to the correct address • No refunds will be issued for packages returned due to address errors
ADDRESS CHANGES: Must be requested within 24 hours of placing your order by emailing hello@grbarbershop.com. Once your order enters processing (typically within 24-48 hours), addresses CANNOT be changed.
VERIFY YOUR ADDRESS: Double-check your shipping address before completing checkout. Ensure it includes: • Full name • Complete street address • Apartment/unit number (if applicable) • City, State/Province, ZIP/Postal Code • Country • Phone number
REFUSED DELIVERIES
If you refuse delivery of your order for any reason, please note that free return shipping applies only to products that are completely sealed, unused, and in their original packaging. If the refused delivery meets these conditions, contact us at hello@grbarbershop.com to arrange the return. All original outbound shipping costs are non-refundable. For international orders, customs fees and duties are also non-refundable and will be deducted from your refund.
UNDELIVERABLE PACKAGES
If a package is returned to us as undeliverable due to: • Incorrect or incomplete address provided by you • Refusal to pay customs fees or duties • Multiple failed delivery attempts (customer unavailable) • Refusal of delivery by customer • Unclaimed package at carrier facility • Invalid or non-existent address
Shipping costs are non-refundable. Product refunds will only be issued once the package is physically returned to our facility and inspected, minus all shipping costs and any fees incurred by GR BARBERSHOP LLC. Processing time for returned package refunds: 10-15 business days after receipt.
SHIPPING RESTRICTIONS
Certain locations may have shipping restrictions based on carrier availability, customs regulations, or other factors. If your location is not available at checkout, we are unable to ship to your address at this time.
We cannot ship to: • P.O. Boxes (for certain products requiring signature) • Freight forwarders or package forwarding services
Orders placed to restricted locations will be automatically canceled and fully refunded.
CARRIER INFORMATION
We partner with trusted carriers including: • USPS (United States Postal Service) • FedEx • UPS • DHL • Regional carriers as needed
Carrier selection is determined by destination, package size, and delivery speed. You cannot request a specific carrier.
FORCE MAJEURE
GR BARBERSHOP LLC is not liable for delays, failures, or inability to perform delivery obligations caused by events beyond our reasonable control, including but not limited to: • Natural disasters (hurricanes, earthquakes, floods, fires) • Pandemics, epidemics, or public health emergencies • Government actions, regulations, or restrictions • Labor strikes or disputes • Carrier delays, disruptions, or service failures • Customs delays, inspections, or holds • War, terrorism, or civil unrest • Severe weather conditions • Transportation disruptions • Any other force majeure events
In such cases, delivery times may be extended indefinitely, and we are not responsible for any resulting damages or losses.
LIMITATION OF LIABILITY
Our maximum liability for any shipping-related claim, loss, damage, or delay is strictly limited to the purchase price of the product(s) in your order (excluding shipping costs, taxes, and fees).
We are not liable for: • Consequential damages • Indirect damages • Incidental damages • Lost profits or business opportunities • Emotional distress • Punitive damages • Any damages exceeding the product purchase price
PRODUCT-SPECIFIC SHIPPING NOTES
SUPPLEMENTS & SERUMS: Temperature-sensitive products are shipped with appropriate packaging. However, we are not responsible for product degradation due to extreme weather conditions during transit or delivery delays.
SKINCARE & COSMETICS: Products containing liquids or aerosols may be subject to additional shipping restrictions or carrier requirements.
CONTACT US
For shipping questions, tracking issues, or concerns:
Email: hello@grbarbershop.com Address: GR BARBERSHOP LLC, 437 Dexter Street, Central Falls, RI 02863, United States
Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM EST Response Time: We respond to all inquiries within 24-48 business hours
For urgent shipping issues, please email with "URGENT SHIPPING" in the subject line.
POLICY UPDATES
We reserve the right to update, modify, or change this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our website and placement of orders after changes constitutes acceptance of the updated policy.
Last Updated: November 8, 2026
ACCEPTANCE OF TERMS
BY PLACING AN ORDER WITH GR BARBERSHOP LLC, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS SHIPPING POLICY IN ITS ENTIRETY.
You specifically acknowledge and agree that: • You understand international orders are shipped DDU (Delivered Duty Unpaid) • You are responsible for all customs duties, taxes, and fees • Shipping times are estimates and not guaranteed • You have provided a correct and complete shipping address • You understand our limitation of liability
If you do not agree to these terms, please do not place an order.
© 2026 GR BARBERSHOP LLC. All rights reserved.
An eye-area cream for your skincare routine.Product DetailsNet 4 fl. oz. / 120 mLHow to UseUse a fingertip and apply a small amount along the under eye area. Pat gently...
SHIPPING POLICY
Effective Date: February 28, 2026 Last Updated: November 8, 2026
At GR BARBERSHOP LLC, we are committed to delivering premium grooming products with professional-grade precision. Please review our shipping policy carefully before placing your order.
SHIPPING DESTINATIONS
Our currently enabled shipping destinations are the United States, Canada, the United Kingdom, France, Germany, the Netherlands, Sweden, Switzerland, and Australia. Product orders are delivered by shipping only; we do not offer in-store product sales or local pickup at GR Barbershop. Product availability and shipping options depend on your delivery address and the items in your cart. If checkout does not offer shipping for your order, we cannot deliver that order to that address. Product-specific restrictions apply. Some items cannot be delivered to Germany, Switzerland or the United Kingdom, or to Alaska, Hawaii or U.S. military addresses. If an unavailable item is in your cart, shipping will not be offered for that address. Remove that item to see shipping options for eligible products.
IMPORTANT: If your country is not available at checkout, we are unable to ship to your location at this time. We are continuously working to expand our shipping capabilities.
PROCESSING & DELIVERY TIMES
PROCESSING TIME: Orders are processed within 5-9 business days before shipment. This time is required for quality control, product preparation, and fulfillment coordination with our premium suppliers.
DELIVERY TIMES (after processing): • Domestic (United States): 2-5 business days • North America (Canada): 5-14 business days • Europe: 5-14 business days • Australia: 7-22 business days
TOTAL DELIVERY TIME = Processing Time (5-9 days) + Shipping Time
Example: A domestic order may take 7-14 days total (5-9 days processing + 2-5 days shipping). Example: An international order may take 12-31 days total (5-9 days processing + 7-22 days shipping).
IMPORTANT: Delivery times are estimates only and NOT guaranteed. Delays may occur due to customs clearance, carrier delays, weather conditions, high-volume periods, or other factors beyond our control. GR BARBERSHOP LLC is not responsible for delivery delays caused by third parties, shipping carriers, or customs authorities.
SHIPPING RATES
Shipping charges are shown at checkout and depend on your destination and the products in your cart.
Orders containing products from different fulfillment partners may ship separately. Their shipping charges are combined at checkout.
Only the delivery methods displayed at checkout are available for your order.
INTERNATIONAL SHIPPING - CRITICAL INFORMATION
CUSTOMS, DUTIES & TAXES
ALL INTERNATIONAL ORDERS ARE SHIPPED DELIVERED DUTY UNPAID (DDU). This means:
✓ YOU (the customer) are SOLELY RESPONSIBLE for paying all customs duties, import taxes, VAT, brokerage fees, and any other charges imposed by your country's customs authority upon delivery.
✓ These fees are NOT INCLUDED in your order total, product price, or shipping cost displayed at checkout.
✓ Fees vary significantly by country, product type, and declared value. They are determined exclusively by your local customs authority.
✓ GR BARBERSHOP LLC has NO CONTROL over these fees, cannot predict the exact amount, and cannot pay them on your behalf.
✓ Failure to pay customs fees will result in your package being returned, refused, or destroyed by customs. See "Customs Rejections" below.
ESTIMATE YOUR DUTIES & TAXES: Use this calculator before ordering:
United Kingdom Orders
Shipments to the UK may be subject to customs duties, import taxes, and VAT upon arrival. You are responsible for any applicable fees determined by UK customs authorities. For questions about import requirements, we recommend contacting your local customs office or the carrier before placing your order.
CUSTOMS REJECTIONS - NO REFUND POLICY
CRITICAL: If your international order is rejected, refused, seized, destroyed, or returned by customs authorities for ANY reason, including but not limited to: • Unpaid or refused customs duties/taxes • Restricted or prohibited products in your country • Incomplete, incorrect, or missing customs documentation • Refusal to accept delivery • Customs inspection holds • Import permit requirements not met
Shipping costs are non-refundable. Product refunds (if applicable) will only be processed once the package is physically returned to our facility, and will be subject to: • Deduction of all shipping costs (original + return) • Deduction of any customs fees incurred by GR BARBERSHOP LLC
YOU ARE RESPONSIBLE FOR: • Researching and understanding your country's import laws and restrictions • Ensuring all products can be legally imported to your country • Providing complete and accurate customs information • Paying all required duties, taxes, and fees promptly • Understanding your country's prohibited and restricted items list • Obtaining any required import permits or licenses
GR BARBERSHOP LLC IS NOT RESPONSIBLE FOR: • Orders rejected, delayed, seized, or destroyed by customs • Your country's import restrictions, regulations, or prohibited items • Incorrect or incomplete customs documentation provided by you • Refusal to pay customs fees or accept delivery • Customs inspection delays or holds • Changes in customs regulations or duty rates
ORDER TRACKING
Once your order ships, you will receive a shipping confirmation email with a tracking number. Please allow 24-48 hours for tracking information to become active and update.
TRACKING ISSUES: If tracking shows no movement for 10+ business days (domestic) or 15+ business days (international), contact us at hello@grbarbershop.com. We will investigate with our shipping partners. However, we cannot guarantee resolution of carrier or customs delays.
LOST OR DAMAGED SHIPMENTS
LOST PACKAGES
If your tracking shows "delivered" but you did not receive your package:
- Check with neighbors, building management, mailroom, or household members
- Verify the shipping address on your order confirmation email
- Check all possible delivery locations (front door, back door, garage, mailbox)
- Wait 48 hours (carriers sometimes mark packages as "delivered" prematurely)
- Contact us at hello@grbarbershop.com within 7 days of the "delivered" date
IMPORTANT: We are NOT responsible for packages marked as "delivered" by the shipping carrier. Once a carrier confirms delivery, the package is considered received. Claims for lost packages must be filed within 7 days of the "delivered" date. After 7 days, no claims will be accepted.
STOLEN PACKAGES: GR BARBERSHOP LLC is not responsible for packages stolen after delivery. We recommend using a secure delivery location or requiring a signature for high-value orders.
DAMAGED PACKAGES
If your package arrives visibly damaged:
- Do not discard the packaging or shipping materials
- Take clear photos of the damaged box, shipping label, and products
- Contact us at hello@grbarbershop.com within 5 days of delivery
- Provide your order number, photos, and description of damage
- We will work with you to file a claim and resolve the issue
Damage claims must be reported within 5 days of delivery. Claims reported after 5 days will not be accepted.
INCORRECT OR INCOMPLETE ADDRESS
YOU ARE SOLELY RESPONSIBLE for providing a correct, complete, and deliverable shipping address at checkout.
If you provide an incorrect, incomplete, or undeliverable address: • We are NOT RESPONSIBLE for lost, returned, or undelivered packages • You will be charged the full cost of re-shipping to the correct address • No refunds will be issued for packages returned due to address errors
ADDRESS CHANGES: Must be requested within 24 hours of placing your order by emailing hello@grbarbershop.com. Once your order enters processing (typically within 24-48 hours), addresses CANNOT be changed.
VERIFY YOUR ADDRESS: Double-check your shipping address before completing checkout. Ensure it includes: • Full name • Complete street address • Apartment/unit number (if applicable) • City, State/Province, ZIP/Postal Code • Country • Phone number
REFUSED DELIVERIES
If you refuse delivery of your order for any reason, please note that free return shipping applies only to products that are completely sealed, unused, and in their original packaging. If the refused delivery meets these conditions, contact us at hello@grbarbershop.com to arrange the return. All original outbound shipping costs are non-refundable. For international orders, customs fees and duties are also non-refundable and will be deducted from your refund.
UNDELIVERABLE PACKAGES
If a package is returned to us as undeliverable due to: • Incorrect or incomplete address provided by you • Refusal to pay customs fees or duties • Multiple failed delivery attempts (customer unavailable) • Refusal of delivery by customer • Unclaimed package at carrier facility • Invalid or non-existent address
Shipping costs are non-refundable. Product refunds will only be issued once the package is physically returned to our facility and inspected, minus all shipping costs and any fees incurred by GR BARBERSHOP LLC. Processing time for returned package refunds: 10-15 business days after receipt.
SHIPPING RESTRICTIONS
Certain locations may have shipping restrictions based on carrier availability, customs regulations, or other factors. If your location is not available at checkout, we are unable to ship to your address at this time.
We cannot ship to: • P.O. Boxes (for certain products requiring signature) • Freight forwarders or package forwarding services
Orders placed to restricted locations will be automatically canceled and fully refunded.
CARRIER INFORMATION
We partner with trusted carriers including: • USPS (United States Postal Service) • FedEx • UPS • DHL • Regional carriers as needed
Carrier selection is determined by destination, package size, and delivery speed. You cannot request a specific carrier.
FORCE MAJEURE
GR BARBERSHOP LLC is not liable for delays, failures, or inability to perform delivery obligations caused by events beyond our reasonable control, including but not limited to: • Natural disasters (hurricanes, earthquakes, floods, fires) • Pandemics, epidemics, or public health emergencies • Government actions, regulations, or restrictions • Labor strikes or disputes • Carrier delays, disruptions, or service failures • Customs delays, inspections, or holds • War, terrorism, or civil unrest • Severe weather conditions • Transportation disruptions • Any other force majeure events
In such cases, delivery times may be extended indefinitely, and we are not responsible for any resulting damages or losses.
LIMITATION OF LIABILITY
Our maximum liability for any shipping-related claim, loss, damage, or delay is strictly limited to the purchase price of the product(s) in your order (excluding shipping costs, taxes, and fees).
We are not liable for: • Consequential damages • Indirect damages • Incidental damages • Lost profits or business opportunities • Emotional distress • Punitive damages • Any damages exceeding the product purchase price
PRODUCT-SPECIFIC SHIPPING NOTES
SUPPLEMENTS & SERUMS: Temperature-sensitive products are shipped with appropriate packaging. However, we are not responsible for product degradation due to extreme weather conditions during transit or delivery delays.
SKINCARE & COSMETICS: Products containing liquids or aerosols may be subject to additional shipping restrictions or carrier requirements.
CONTACT US
For shipping questions, tracking issues, or concerns:
Email: hello@grbarbershop.com Address: GR BARBERSHOP LLC, 437 Dexter Street, Central Falls, RI 02863, United States
Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM EST Response Time: We respond to all inquiries within 24-48 business hours
For urgent shipping issues, please email with "URGENT SHIPPING" in the subject line.
POLICY UPDATES
We reserve the right to update, modify, or change this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our website and placement of orders after changes constitutes acceptance of the updated policy.
Last Updated: November 8, 2026
ACCEPTANCE OF TERMS
BY PLACING AN ORDER WITH GR BARBERSHOP LLC, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS SHIPPING POLICY IN ITS ENTIRETY.
You specifically acknowledge and agree that: • You understand international orders are shipped DDU (Delivered Duty Unpaid) • You are responsible for all customs duties, taxes, and fees • Shipping times are estimates and not guaranteed • You have provided a correct and complete shipping address • You understand our limitation of liability
If you do not agree to these terms, please do not place an order.
© 2026 GR BARBERSHOP LLC. All rights reserved.
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