AGB
TERMS OF SERVICE
Effective Date: February 28, 2026
Last Updated: February 28, 2026
Welcome to GR BARBERSHOP LLC. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website or making a purchase, you agree to be bound by these Terms.
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1. ACCEPTANCE OF TERMS
By accessing grbarbershop.com (the "Website"), browsing our products, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Refund Policy.
If you do not agree to these Terms, you must immediately discontinue use of our Website and services.
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2. ABOUT GR BARBERSHOP LLC
LEGAL ENTITY: GR BARBERSHOP LLC is a limited liability company registered in the United States.
BUSINESS ADDRESS: 437b Dexter Street, Central Falls, RI 02863, United States
CONTACT: hello@grbarbershop.com
BUSINESS TYPE: We operate as an e-commerce retailer specializing in premium men's grooming products, including skincare, beard care, supplements, fragrances, and lifestyle products.
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3. ELIGIBILITY
You must be at least 18 years of age to use this Website or make a purchase. By using this Website, you represent and warrant that:
• You are at least 18 years old
• You have the legal capacity to enter into binding contracts
• You will provide accurate and complete information
• You will comply with all applicable laws and regulations
PARENTAL CONSENT: If you are under 18, you may only use this Website with the involvement and consent of a parent or legal guardian.
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4. ACCOUNT REGISTRATION
ACCOUNT CREATION:
• You may create an account to facilitate purchases and track orders
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use
ACCOUNT TERMINATION:
• We reserve the right to suspend or terminate accounts at our sole discretion
• Reasons for termination include: fraud, abuse, violation of Terms, chargebacks, or suspicious activity
• Terminated accounts may be permanently banned from future purchases
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5. PRODUCT INFORMATION & AVAILABILITY
PRODUCT DESCRIPTIONS:
• We strive to provide accurate product descriptions, images, and specifications
• Colors may vary due to monitor settings
• Product formulations may change without notice
• We reserve the right to correct errors in product information at any time
AVAILABILITY:
• All products are subject to availability
• We reserve the right to discontinue products without notice
• We reserve the right to limit quantities purchased per customer
• Out-of-stock items may be canceled and refunded
PRICING:
• All prices are in USD unless otherwise stated
• Prices are subject to change without notice
• We reserve the right to correct pricing errors
• If a pricing error occurs, we will notify you and offer the option to cancel
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6. ORDERING & PAYMENT
ORDER ACCEPTANCE:
• Your order is an offer to purchase
• We reserve the right to accept or reject any order
• Order confirmation does not guarantee acceptance
• We may cancel orders due to: pricing errors, product unavailability, fraud suspicion, or restricted shipping locations
PAYMENT:
• Payment is required at time of order
• We accept major credit cards, debit cards, and other payment methods as displayed
• By providing payment information, you authorize us to charge the total amount
• Payment processing is handled securely through Shopify Payments and third-party processors
PAYMENT SECURITY:
• We use industry-standard encryption and security measures
• We do not store complete credit card information
• You are responsible for ensuring your payment method is valid and has sufficient funds
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7. FULFILLMENT & DROPSHIPPING
FULFILLMENT MODEL:
GR BARBERSHOP LLC operates using a dropshipping and third-party fulfillment model. This means:
• Products are sourced from and shipped by trusted third-party suppliers
• We do not physically stock all products in our own warehouse
• Products are shipped directly from supplier facilities to you
• Processing times reflect coordination with our fulfillment partners
QUALITY ASSURANCE:
• We partner only with reputable, professional-grade suppliers
• All products meet our quality standards
• We are responsible for product quality and customer service
• Supplier information is proprietary and confidential
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8. SHIPPING & DELIVERY
SHIPPING TERMS:
• All shipments are governed by our Shipping Policy
• Processing time: 5-9 business days before shipment
• Delivery times vary by location and shipping method
• Delivery times are estimates and NOT guaranteed
INTERNATIONAL SHIPPING - DELIVERED DUTY UNPAID (DDU):
• All international orders are shipped DDU
• YOU are responsible for all customs duties, import taxes, VAT, and brokerage fees
• These fees are NOT included in your order total
• Failure to pay customs fees may result in package return or destruction
• NO REFUND for shipping costs if customs rejects your order
RISK OF LOSS:
• Risk of loss and title for products pass to you upon delivery to the carrier
• We are not responsible for lost, stolen, or damaged packages after carrier confirms delivery
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9. RETURNS & REFUNDS
All returns and refunds are governed by our Refund Policy. Key points:
• 30-day return window for eligible items
• 20% restocking fee applies
• Opened personal care, skincare, and supplement products are non-returnable
• Customer pays return shipping costs
• International customs rejections: no shipping refund
• See full Refund Policy for complete terms
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10. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
MAXIMUM LIABILITY:
Our total liability for any claim arising from your purchase or use of our products is limited to the amount you paid for the product(s) in question (excluding shipping, taxes, and fees).
WE ARE NOT LIABLE FOR:
• Indirect, incidental, consequential, or punitive damages
• Lost profits, revenue, or business opportunities
• Loss of data or information
• Emotional distress or personal injury (except as required by law)
• Damages exceeding the purchase price
• Delays in shipping or delivery
• Customs rejections or delays
• Carrier errors or failures
• Product reactions or allergies (see Product Use section)
• Misuse of products
THIRD-PARTY SERVICES:
• We are not responsible for third-party services (carriers, payment processors, suppliers)
• Claims against third parties must be pursued directly with those parties
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11. PRODUCT USE & DISCLAIMERS
INTENDED USE:
• Products are intended for external use only unless otherwise specified
• Follow all product instructions and warnings
• Discontinue use if irritation occurs
• Consult a physician before using supplements or if you have medical conditions
ALLERGIES & REACTIONS:
• Check ingredient lists before use
• We are not responsible for allergic reactions
• Perform a patch test before first use of skincare products
• Discontinue use and consult a doctor if adverse reactions occur
NO MEDICAL CLAIMS:
• Our products are cosmetic and grooming products, not medical treatments
• Products are not intended to diagnose, treat, cure, or prevent any disease
• Consult a healthcare professional for medical advice
SUPPLEMENTS:
• Dietary supplements are not evaluated by the FDA
• Results may vary
• Not intended for persons under 18
• Consult a physician before use if pregnant, nursing, or taking medications
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12. INTELLECTUAL PROPERTY
OWNERSHIP:
All content on this Website, including but not limited to:
• Text, graphics, logos, images, videos
• Product descriptions and photography
• Website design and layout
• Trademarks and brand names
• Software and code
is the exclusive property of GR BARBERSHOP LLC or our licensors and is protected by copyright, trademark, and other intellectual property laws.
RESTRICTIONS:
You may NOT:
• Copy, reproduce, or distribute our content without written permission
• Use our trademarks, logos, or brand names without authorization
• Scrape, data mine, or extract data from our Website
• Create derivative works from our content
• Use our content for commercial purposes
LICENSE:
We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes only.
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13. PROHIBITED ACTIVITIES
You agree NOT to:
• Violate any laws or regulations
• Provide false or misleading information
• Use the Website for fraudulent purposes
• Attempt to gain unauthorized access to our systems
• Interfere with the Website's operation or security
• Use bots, scrapers, or automated tools
• Resell our products without authorization
• Abuse our return or refund policies
• File fraudulent chargebacks or payment disputes
• Harass, threaten, or abuse our staff
• Post or transmit harmful content (viruses, malware, etc.)
CONSEQUENCES:
Violation of these prohibitions may result in:
• Immediate account termination
• Cancellation of orders
• Legal action and prosecution
• Reporting to law enforcement and fraud databases
• Liability for damages and legal fees
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14. CHARGEBACKS & PAYMENT DISPUTES
DISPUTE RESOLUTION:
Before filing a chargeback or payment dispute, you MUST contact us at hello@grbarbershop.com to resolve the issue.
FRAUDULENT CHARGEBACKS:
Filing a chargeback without first attempting to resolve the issue with us may be considered fraud and will result in:
• Permanent ban from future purchases
• Reporting to fraud prevention databases
• Legal action to recover costs and damages
• Prosecution to the fullest extent of the law
LEGITIMATE DISPUTES:
If you have a legitimate concern:
1. Contact us first
2. Provide order details and explanation
3. Allow 24-48 hours for response
4. We will work with you to resolve the issue
Most issues can be resolved quickly and amicably without chargebacks.
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15. PRIVACY & DATA PROTECTION
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy.
KEY POINTS:
• We collect information necessary to process orders
• We use secure encryption for payment processing
• We do not sell your personal information
• We comply with applicable data protection laws
• See our Privacy Policy for complete details
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16. THIRD-PARTY LINKS
Our Website may contain links to third-party websites or services. We are not responsible for:
• Content on third-party websites
• Privacy practices of third parties
• Products or services offered by third parties
• Accuracy or reliability of third-party information
Your use of third-party websites is at your own risk and subject to their terms and policies.
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17. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless GR BARBERSHOP LLC, its officers, directors, employees, agents, and suppliers from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
• Your violation of these Terms
• Your use of our products or Website
• Your violation of any laws or third-party rights
• Fraudulent or illegal activities
• Chargebacks or payment disputes
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18. FORCE MAJEURE
We are not liable for failure to perform our obligations due to events beyond our reasonable control, including:
• Natural disasters (hurricanes, earthquakes, floods, fires)
• Pandemics or public health emergencies
• Government actions or regulations
• Labor strikes or disputes
• Supplier or carrier failures
• War, terrorism, or civil unrest
• Severe weather or transportation disruptions
• Power outages or internet failures
• Any other force majeure events
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19. GOVERNING LAW & JURISDICTION
GOVERNING LAW:
These Terms are governed by and construed in accordance with the laws of the State of Rhode Island, United States, without regard to conflict of law principles.
JURISDICTION:
You agree that any legal action or proceeding arising from these Terms or your use of our Website shall be brought exclusively in the state or federal courts located in Rhode Island, United States.
WAIVER OF JURY TRIAL:
You waive your right to a jury trial in any legal proceeding arising from these Terms.
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20. DISPUTE RESOLUTION
INFORMAL RESOLUTION:
Before pursuing formal legal action, you agree to first contact us at hello@grbarbershop.com to attempt to resolve the dispute informally.
ARBITRATION:
If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except as modified by these Terms.
EXCEPTIONS:
The following are exempt from arbitration:
• Small claims court actions (under jurisdictional limits)
• Intellectual property disputes
• Fraud or abuse claims
CLASS ACTION WAIVER:
You agree to resolve disputes on an individual basis only. You waive your right to participate in class actions, class arbitrations, or representative actions.
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21. SEVERABILITY
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
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22. WAIVER
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of GR BARBERSHOP LLC.
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23. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and GR BARBERSHOP LLC regarding your use of our Website and purchase of products.
These Terms supersede all prior agreements, understandings, or communications, whether written or oral.
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24. MODIFICATIONS TO TERMS
We reserve the right to modify these Terms at any time without prior notice. Changes are effective immediately upon posting to our Website.
NOTIFICATION:
• Material changes may be announced via email or Website notice
• Continued use after changes constitutes acceptance
• It is your responsibility to review Terms periodically
EFFECTIVE DATE:
The "Last Updated" date at the top of this document indicates when Terms were last modified.
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25. TERMINATION
We reserve the right to terminate or suspend your access to our Website and services at any time, with or without cause, with or without notice.
REASONS FOR TERMINATION:
• Violation of these Terms
• Fraudulent activity
• Abuse of policies
• Chargebacks or payment disputes
• Suspicious or illegal activity
• At our sole discretion
EFFECT OF TERMINATION:
• Your right to use the Website immediately ceases
• Outstanding orders may be canceled
• You remain liable for any obligations incurred before termination
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26. SURVIVAL
The following sections survive termination of these Terms:
• Intellectual Property
• Limitation of Liability
• Indemnification
• Governing Law & Jurisdiction
• Dispute Resolution
• Any other provisions that by their nature should survive
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27. CONTACT INFORMATION
For questions about these Terms of Service:
Email: hello@grbarbershop.com
Address: GR BARBERSHOP LLC, 437b Dexter Street, Central Falls, RI 02863, United States
Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM EST
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28. ACKNOWLEDGMENT & ACCEPTANCE
BY USING THIS WEBSITE, CREATING AN ACCOUNT, OR MAKING A PURCHASE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.
You specifically acknowledge and agree to:
• All terms and conditions outlined in this document
• Our Shipping Policy (DDU international shipping, delivery times, restrictions)
• Our Refund Policy (30-day returns, 20% restocking fee, non-returnable items)
• Our Privacy Policy (data collection and use)
• Limitation of liability and dispute resolution terms
• Your responsibilities as a customer
If you do not agree to these Terms, you must immediately stop using our Website and services.
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© 2026 GR BARBERSHOP LLC. All rights reserved.